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The Harpenden Building Society Corporate Social Responsibility program sets out a number of initiatives, community activities, projects and working practices to ensure that we are a key provider of responsible Financial Services, a local employer and a promoter of community engagement. We do this whilst maintaining our company values of being local, secure, reliable, competitive, personal, reputable and community focused.
We also make a number of commitments which include:
- creating a first class experience for our customers when doing business with us
- treating our customers fairly by being clear, open and honest in our communications
- offering a range of products and services relevant to our customers needs
- investing in our local communities through regular sponsorship and donations
- sourcing business services locally to our branches
- managing the impact that what we do has on the environment
- recognising the contribution made by our staff and the role they play in our success
- remaining a mutual building society owned and run for the benefit of our members
